Software Update

Overview

It is recommended to regularly update the LabOne software on the SHFQA Instrument to the latest version. In case the Instrument has access to the internet, this is a very simple task and can be done with a single click in the software itself, as shown in Updating LabOne using Automatic Update Check. If there is no internet access or if the Automatic Update Check feature is disabled, the software can alternatively be updated by a drag-and-drop procedure, as explained in LabOne Update by Drag-and-Drop.

Finally, if you use one of the LabOne APIs with a separate installer, don’t forget to update this part of the software, too.

Updating LabOne using Automatic Update Check

Updating the software is done in two steps. First, LabOne is updated on the PC by downloading and installing the LabOne software from the Zurich Instruments downloads page, as shown in Software Installation. Second, the instrument firmware needs to be updated from the Device Connection dialog after starting up LabOne. This is shown in Updating the Instrument Firmware.

In case "Periodically check for updates" has been enabled during the LabOne installation and LabOne has access to the internet, a notification will appear on the Device Connection dialog whenever a new version of the software is available for download. This setting can later be changed in the Config tab of the LabOne user interface. In case automatic update check is disabled, the user can manually check for updates at any time by clicking on the respective button in the Device Connection dialog. In case an update is found, clicking on the button "Update Available" will start a download of the latest LabOne installer for Windows or Linux. After download, proceed as explained in Software Installation to update LabOne.

LabOne Update by Drag-and-Drop

Updating the LabOne software on the Instrument requires that the browser is connected to the Web Server running on the SHFQA Instrument.

  • Download the latest LabOne software version from the Zurich Instruments Download Center. Choose the version for the SHFQA Instrument. The file has the form LabOneXX-00.00.00000.tar.

  • Open a Windows Explorer window and navigate to the location of the downloaded LabOne installation file (on Windows this is typically the Downloads folder). On Linux, the Files application or some other file manager utility supporting drag and drop can be used. We will use the term explorer window henceforth in this description.

  • Start the LabOne User Interface in a web browser (connect to the Web Server running on the Instrument by typing the serial number in the address bar).

  • Open the LabOne Config tab.

  • Position/Re-size the explorer window and the web browser such that the dotted rectangle under the File Upload section of the Config tab is visible.

    config sw update
    Figure 1. Config Tab showing drop zone for software update
  • Drag and drop the downloaded LabOne installation file from the explorer window onto the dotted rectangle. An Upload pop-up window will appear indicating the progress of the upload.

    labone software upload
    Figure 2. Upload pop-up window

    Once uploaded, The LabOne Software Update pop-up window will appear.

    labone software update
    Figure 3. LabOne Software Update pop-up window
  • Click OK in the LabOne Software Update pop-up window. This completes the software update.

  • Reload the LabOne User Interface by clicking on the Reload button.

Updating the Instrument Firmware

The LabOne software consists of both software that runs on your PC and software that runs on the instrument. In order to distinguish between the two, the latter will be called firmware for the rest of this document. When upgrading to a new software release, it’s also necessary to update the instrument firmware.

If the firmware needs an update, this is indicated in the Device Connection dialog of the LabOne user interface under Windows. In the Basic view of the dialog, there will be a button "Upgrade FW" appearing together with the instrument icon. In the Advanced view, there will be a link "Upgrade FW" in the Update column of the Available Devices table. Click on Upgrade FW, respectively, to open the firmware update start-up dialog. The firmware upgrade takes approximately 2 minutes.

Do not disconnect the USB or 1GbE cable to the Instrument or power-cycle the Instrument during a firmware update.

If you encounter any issues while upgrading the instrument firmware, please contact Zurich Instruments by email.